Location

The staff was rude and unaccommodating, the room was dirty and the bathtub did not drain leaving you and the next showering person ankle- deep in soapy water. At check in we planned to stay another night and the staff member said it would take him about an hour to extend our stay in the same room yet when we called to reconfirm the next morning we were told that our stay was not extended and there are no more rooms available.

It is clean comfortable and very close to parks. It is for those people who dont plan to stay alot in room. My husband and I just need place to rest at night and shower. close to shopping. Great price. IHOP next door great food

we were in far building if I were not with my husband was dark at night no security would not recommend that building for women alone .

Location

Floors were filthy and made white socks black.

Location

Breakfast and lack of cleaning

The hotel was less than a mile from our destination.

The check-in process was slow due to staff's lack of knowledge of the Booked.net process for their hotel. The first room we were put into had significant water damage to the bathroom and the tiles were falling off the wall. The staff were very nice but it took a very long time to get the rooms switched. The free continental breakfast was nothing more than a vending machine smorgasboard with 3 options.

Location

Filthy, rusty fittings, dead spiders, unhelpfull staff, just the worst place ever, and we book a delux room!

Everything was increadable ! We had an amazing trip. Location was very nice - Publix across the street, and many other shops, food and activities. Every staff member was polite and curtious. We stayed for almost a whole week. Pool was Fabulous - actually heated. Rooms were clean. Every room is now non-smoking. I can honestly say this hotel still believes in customer service and made our family vacation unforgetable !! Thank you Claremont - Kissimmee

There is nothing bad about this hotel or its staff - and if you have a problem they bend over backwards to make you happy :)

Clean and comfortable. Easy check in and out. Close to major attractions in area. Great value!

The price....

Service sucked. When we got to the hotel that night, we called done to ask for some wash clothes and was told that house keeping was gone so we had to wait till in the morning. When the morning came and house keeping came by to ask if we needed anything and we told them we need wash clothes, they told us they didnt have nay and to call down to the front office later and ask for some, so we took a bath for the whole weekend with hand towels.

I like its closed to the parks.. It's a good location

I stayed in the hotel for 9 nights and never change the sheet.. I asked for that and sayed that not have sheet available.. Not good service.. I notify the room smell like a gas and they says its because the laundry machine working with gas.. I never come back to this hotel..

I was told I had wi-fi but never was able to log on . The bed was pitiful sheets were short sheeted the mattress needs to be thrown away the mattress pad was terrible all cut up

Good value rooms,shame about smell in lobby

Smell in lobby

Staff very nice, breakfast very good and included. The room's floor is made of wood, and is very clean, they don't have that disgusting carpets...for who has allergies, Claremont is perfect. The white pillows in the bed shows how clean it is. I really recommend this hotel. I had an excellent experience there, since I was visiting Disney World and wanted a clean and comfortable place to overnight, with low cost and good breakfast. Perfect!

The staff was nice and the breakfast was good.

i did not like that my room had roaches!

Hotel staff attitude was bad, missed few times to my morning calls! Hotel breakfast ..... Only coffee offered n doesnt taste coffee at all . When I choose this hotel through Internet , my understanding is this claim to be HOTEL was not up to my expectations of the grading shown in Internet. Upon our arrival after check in at counter , we were assigned to other block on 2 nd floor but the keys were not working so I had to go back to counter for replacement,.

Services was bad , during our stay , hotel phone n i wifi was down n staff insist they made morning according to my request,